Personnel Module Overview

The Personnel module in your Incident Management account (Operations Center platform) is where you will see a list of all your personnel who have access to that channel. You can see who is currently online from this screen. Anyone who is online will have a green dot next to their name and anyone who is offline will have a grey dot.

You can also assign a role to a member during an event / incident from the personnel module.

Customizing the Personnel Template

Personnel have a Template which outlines the layout of the form behind it, and which columns should display on the list view. There is only one personnel template for all of your channels across your Incident Management account (Operations Center platform). The articles below may help in customizing the personnel template: 

Pre-Loading Collections Data

Collections are used to pre-load data into the Personnel module. This is where you will add your personnel to create their D4H Incident Management account (Operations Center platform) and assign them a permission profile. The articles below may help in configuring and populating your personnel data:

Using Personnel

When you open a new Channel you can add in teams and roles on the fly or you can import them from collections. Or you could start your channel with a Play that includes the teams and roles required for that type of incident / event. The articles below may help in using the personnel module:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us