User Permission Levels
User Permission Levels differ between our different products.
ℹ️ NOTE: Once you have added members into your account, you have the option to grant members a permission level. This will send them an email invite to access the account.
⚠️ ATTENTION: You cannot grant an access level higher than your own to another member. You are also unable to change your own access level.
Personnel & Training, Equipment Management & Incident Reporting
There are four main permission profiles: Member, Member+, Editor, and Owner. Within these access levels you can add specific permissions such as the ability to draft reports or other basic functions.
Member:
- Read-only account
- Good for normal members as they may edit their own basic details
- Members can not see private data (marked with a padlock icon)
- Additional granular permissions that may also be enabled: Draft Incidents, Draft Exercises
Member+:
- Good for team officers or for members to whom you want to give selective editor permissions
- Member+ can edit their own basic details
- Member+ can see private data (marked with a padlock icon)
- Additional granular permissions that may also be enabled: Draft Exercises, Draft Events, Send SMS, Documents, and Health & Safety reports depending on the options selected
Editor:
- Good for administrators and team leaders
- Can view, add, delete and edit all data
- Can add members and qualifications
- Some Settings are available
Owner:
- Can view, add, delete and edit all data
- The Owner is the only person who can configure all of the main Account Settings
- The Owner is the only one with the ability to delete the master account
No Access:
- No Access. The member will not be able to sign-in
- Good for members that you only need to track their data but at no time they will need to log into the team account
Incident Management
A basic overview of the four main permission levels is provided below, but details on granting specific granular permissions or to customize a permission profile see the configuring permission profiles article.
Member:
- Can only access channels to which they are invited
Member+:
- Can start / shut down channels and access any channel
Editor:
- Can start / shut down channels and access any channel
- Is able to configure plays and import collections
Account Owner:
- Has full usage rights with administrative access to all settings including user accounts and template configuration