User Permission Levels

User Permission Levels differ between our different products.

ℹ️  NOTE: Once you have added members into your account, you have the option to grant members a permission level. This will send them an email invite to access the account. 

⚠️  ATTENTION: You cannot grant an access level higher than your own to another member.  You are also unable to change your own access level.

Personnel & Training, Equipment Management & Incident Reporting

There are four main permission profiles: Member, Member+, Editor, and Owner. Within these access levels you can add specific permissions such as the ability to draft reports or other basic functions.

Member:

  • Read-only account
  • Good for normal members as they may edit their own basic details
  • Members can not see private data (marked with a padlock icon)
  • Additional granular permissions that may also be enabled: Draft Incidents, Draft Exercises

Member+:

  • Good for team officers or for members to whom you want to give selective editor permissions
  • Member+ can edit their own basic details
  • Member+ can see private data (marked with a padlock icon)
  • Additional granular permissions that may also be enabled: Draft Exercises, Draft Events, Send SMS, Documents, and Health & Safety reports depending on the options selected

Editor:

  • Good for administrators and team leaders
  • Can view, add, delete and edit all data
  • Can add members and qualifications
  • Some Settings are available

Owner:

  • Can view, add, delete and edit all data
  • The Owner is the only person who can configure all of the main Account Settings
  • The Owner is the only one with the ability to delete the master account

No Access:

  • No Access.  The member will not be able to sign-in
  • Good for members that you only need to track their data but at no time they will need to log into the team account

Incident Management

A basic overview of the four main permission levels is provided below, but details on granting specific granular permissions or to customize a permission profile see the configuring permission profiles article.

Member:

  • Can only access channels to which they are invited

Member+:

  • Can start / shut down channels and access any channel

Editor:

  • Can start / shut down channels and access any channel
  • Is able to configure plays and import collections

Account Owner:

  • Has full usage rights with administrative access to all settings including user accounts and template configuration
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