Configuring the Personnel Template
The Personnel module in your Incident Management account is where you will see a list of all your personnel who have access to that channel.
🔑 ACCESS LEVEL: Account Owner
ℹ️ NOTE: There is only one personnel template for all of your channels across your Incident Management account.
To configure your personnel template:
- Go to the Admin Area
- Expand Templates
- Select Personnel
- Create your template using the customizing form template and selecting field type articles
- Click Save at the bottom of the screen