D4H Personnel & Training Getting Started Guide
Welcome to the D4H Personnel & Training (Team Manager platform) Getting Started Guide!
D4H Personnel & Training (Team Manager platform) is our highly proactive system to easily manage the administration of personnel, qualifications, training, attendance, and availability. Measure performance and collaboratively engage your personnel to reach the highest standard of professionalism.
This guide will walk you through the essential features and functionalities of D4H Personnel & Training.
For additional support and resources, check out the D4H Training Hub, where you’ll find videos, user guides, and tutorials to help you get the most out of Incident Reporting and other D4H products ➜ D4H Training Hub
Let’s get started!
- If visual learning is more your preference, dive into the YouTube Video Series first:
- Learn how to sign in to your D4H Personnel & Training account and access your team's data and features.
- Learn how Multi Factor Authentication (MFA) adds an extra layer of security to your accounts and devices.
- Discover how to switch between different team accounts if you have access to multiple teams.
- Find out how to invite new users to join your D4H Personnel & Training account and grant them access with specific permission levels.
- Learn how to troubleshoot and resolve sign-in issues to ensure smooth access to your D4H Personnel & Training account.
- Explore the functionality related to managing members within your team, including adding new members, updating member profiles, and more.
- Discover how to create and manage groups to organize your team members effectively and facilitate efficient communication and qualification tracking.
- Learn how to set up qualifications and certifications for your personnel, track their onboarding progress, and manage their compliance.
- Explore the various communication features available in D4H Personnel & Training, including messaging and notifications.
- Discover how to use the calendar feature to manage and schedule training sessions, events, and other important activities within your team.
- Learn how to customize fields to capture specific information relevant to your team, ensuring that your data is accurately recorded.
- Explore the availability feature, which allows you to track and manage the availability of your team members for assignments and deployments.
- Discover how to utilize the on/off-call planner to schedule and manage the availability of personnel for on-call duties and emergencies.
- Learn how to track positions held by members of your team during activities and produce year-end reports on frequency and currency for each member of personnel in each role.
- Discover how to track and measure frequency of activities within each of your capabilities and skills.
- Explore how to track activity participation of external resources such as other agencies, facilities, and organizations.
- Learn how to maintain an organized and up-to-date address book of key contacts relevant to your team operations.
- Explore how to plan, manage, and evaluate exercises / training sessions, and other events to enhance your team's preparedness and skills.
- Discover the specific functionalities available for managing K9 units and their handlers within D4H Personnel & Training.
- Explore the charting capabilities to visualize and analyze data related to training attendance.
- Learn how to generate comprehensive reports to gain insights into your organization's training activities, and attendance.
- Discover and understand the full costs of your activities and monitor that you are staying in line with your budgets and plans.
- Explore the collaborative whiteboard feature, which allows teams to share information and links in real-time.
- Learn about the API integration options available with D4H Personnel & Training to connect and exchange data with other systems.
- Discover how to connect a communication provider with D4H Personnel & Training, enabling seamless collaboration and information exchange.
- Explore the functionalities available in the Personnel & Training mobile app, allowing you to access information and perform tasks on the go.