Switching Between Teams

Navigate to the below product pages for instructions on navigating between multiple team accounts you have access to.

ℹ️  NOTE: This article applies to the products D4H Personnel & Training, Equipment Management, and Incident Reporting. 

WEB APP

To switch teams, you will first need to have linked your accounts together. To do this, follow the instructions on our page for merging multiple team accounts into one sign on. Once your accounts have been linked, you can switch between them:

1. Go to the User icon at the top right hand corner
2. Select Switch Team

💡  TIP: Click Here to Sign-In if you do not have your organization's unique D4H account URL, select the data center and then choose a product.

MOBILE APP

Download the Personnel & Training App and/or Equipment Management App (Incident Reporting does not have a mobile app).

⚠️ ATTENTION: To switch teams, it is recommended you first need to have linked your accounts together on the web browser. To do this, follow the instructions on our page for merging multiple team accounts into one sign on. 

To add new teams from your mobile app:

1. Open the applicable mobile app
2. Click on the hamburger menu at the top left
3. Click the inverted triangle next to the current open account name at the top left
4. Click on Switch Accounts
5. Click on + Add another account
6. Enter in your username (same as web)
7. Select the applicable server 
8. Click Next
9. Enter in your password (same as web)
10. Select Submit

To switch between teams once they have been linked:

1. Open the applicable mobile app
2. Click on the hamburger menu at the top left
3. Click the inverted triangle next to the current open account name at the top left
4. Select the teams account name you wish to switch teams