Signing Into D4H Account
Once you have received an invite to join D4H, follow the steps below to create your account and get started. The bottom of the guide features a list of ideas for tasks you can complete in D4H once you are logged in.
Step 1 - Accept your invite and create an account
You will receive an invite to join D4H from your organization. If you believe you have been invited but do not see an invite email, check your spam folder or contact your D4H administrator in your organization to have them resend the invite.
The email will contain a link to join. Click on the link and you will be taken to a page to set your username and password. If you already have a D4H account with another organization, you can use the same log in credentials for your new account. If you do choose to create separate accounts, you can always merge them later.
⚠️ ATTENTION: If you are receiving an error message when trying to access the invite link this could be because the account invite link you received in an email is no longer valid. The invite link is only valid for 24 hours after it is sent. If you have not actioned your account activation within 24 hours and the link will be invalid, you will then need to request for a new invite from your team's D4H Administrator.
Step 2 - Sign-in to D4H in your web browser
Use your username and password you created to sign-in.
Step 3 - Download the mobile apps and sign-in
You can download the D4H mobile apps from the app store. Our Personnel & Training, Equipment Management, and Incident Management products all have their own apps. Make sure you download the correct app for your needs.
Once you've downloaded the mobile app, open the app, select the correct region, and use the same username and password combination you created to sign-in through the web browser.
Once signed-in, your username may give you access to multiple teams, see our guide to Switching Teams.
Signing-in with SSO
Sign-in with SSO is only to be used if your organization has set up Single Sign On (SSO) with D4H.
ℹ️ NOTE: If you do not see SSO turned on in your account, please contact email@example.com