Signing Into D4H Account

Attention D4H users! If you've received an invitation to join D4H, here's a simple guide to help you create your account and dive right into the action. Follow the steps below and unleash the full potential of D4H.

We've also got you covered with comprehensive product guides. These guides will walk you through the process of getting started with D4H.

Step 1 - Accept your invite and create an account

Upon receiving an invite from your organization to join D4H, it's important to ensure a smooth onboarding process. If you believe you've been invited but haven't received an invite email, please double-check your spam folder. If you still can't locate the invitation, we recommend reaching out to your D4H administrator within your organization. They will be able to assist you by either resending the invite or providing further guidance.

The email will contain a link to join. Click on the link and you will be taken to a page to set your username and password. If you already have a D4H account with another organization, you can use the same log in credentials for your new account. If you do choose to create separate accounts, you can always merge them later

⚠️ ATTENTION: If you encounter an error message while attempting to access the invite link, it may be due to the link's expiration. Please note that the account invite link sent to you via email is only valid for 24 hours. If you haven't activated your account within this timeframe and the link has become invalid, kindly reach out to your team's D4H Administrator. They will assist you in requesting a new invite so you can proceed with your account activation.

Step 2 - Sign-in to D4H in your web browser

  1. Type in your username
  2. Click Sign In
  3. Type in your password
  4. Select Sign In

Step 3 - Download the mobile apps and sign-in

You can download the D4H mobile apps from the google play store/app store. Our Team Manager (Personnel & Training, Equipment Management), and Operations Center (Incident Management) products all have their own mobile applications. Make sure you download the correct app for your needs.

ℹ️ NOTE: Use the same username and password combination you created to sign-in through the web browser. 

  1. Open the applicable mobile application
  2. Select your region
  3. Click Continue
  4. Type in your username
  5. Click Sign In
  6. Type in your password
  7. Select Sign In

ℹ️ NOTE: Once signed-in, your username may give you access to multiple teams, see our guide to Switching Teams.

Signing-in with SSO

Sign-in with SSO is only to be used if your organization has set up Single Sign On (SSO) with D4H.

Select Sign-in with SSO from the web browser or mobile app log in screen.

⚠️ ATTENTION:  If you do not see SSO turned on in your account, talk to our sales team today!

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