Creating / Updating / Deleting Groups
Groups are used to organize Members of your team for Communications and other management functions.
You can target communication messages, set attendance, and document Qualification Expectation by grouping.
đ ACCESS LEVEL REQUIRED: Owner or Editor
Quickly Navigate to a Specific Section in this Article:
- Creating a New Group
- Updating an Existing Group
- Deleting a Group (we only recommend performing this action for items added in error)
Creating a New Group
- Go to Planning > Groups
- Select either the Members, Handlers or K9 tab
- Click Add Group
- Give your group a title such as HazMat Technician or Paramedics
- Some potential groupings could be dependent on rank, skills or specialty.
- You can add your group to a Bundle to organize common groups together, for example HazMat or EMS
- You can enter an SMS Shortcode for use in SMS messages and set a required on-call threshold
- Required On-Call is useful for teams to identify if they have the proper number of members on call for a group
- Add your members from the drop down menu
- Click Save Group
Updating an Existing Group
- Go to Planning > Groups
- Select either the Members, Handlers or K9 tab
- Click on the relevant group
- Select Updates Details
- Update the information
- Click Save Changes
Deleting a Group
âšī¸ NOTE: To delete the group it is advised that you first move all of the members from that group to the correct group.
â ī¸ ATTENTION: Deleting a group will permanently delete it from the account including any activity reporting data associated with it. Most importantly, it cannot be restored once permanently deleted.
- Planning > Groups
- Select either the Members, Handlers or K9 tab
- Click on the relevant role
- Select Updates Details
- Click Delete Role
- Type in the prompted word in the space to confirm
- Click I understand the consequences, delete and that role will no longer appear