Configuring the D4H Products Integration
Here you can connect our other products (Personnel & Training and Incident Reporting) together to import and export data.
đ ACCESS LEVEL REQUIRED: Account Owner
â ď¸ ATTENTION: Both D4H Operations Center and Team Manager platforms must be residing in the same region in order for the synchronization to be successful. If your account is not residing in the same region, please drop us a request to help@d4h.com to migrate your account to the correct server and we will then share the next steps.
đĄ TIP: This enables you to do the following:
- Import your Personnel data from your Personnel & Training account
- Export an incident / exercise / event to your Incident Reporting module. When you shut down a channel in Incident Management you will now have the option to create a draft activity report in your Incident Reporting account
- Before you get started, make sure the API Access Team Setting is enabled in your Team Manager account
- Go to the Admin Area
- Expand Settings
- Select D4H Products Integration
- Turn on Integration Enabled by checking the box
- Set the D4H Server Location according to your data center
- Click Select Team
- Log in with the email address and password that you use to log into your accounts
- Choose your team
- Click Select
- Select the URL within the blue box to obtain a new API Token from your Team Manager account
- Revoke any existing Auto-Generated for MyD4H. access keys
- Under the Create New API Access Keys, enter Auto-Generated for MyD4H. into the label
- Select Generate API Access Key
- Do not close the pop up, copy the entire API key
- Navigate back to the Operations Center Admin Area
- Paste that API Integration Token
- Click Save
- If you receive an invalid token error, retry the steps above
- Select Data synchronization enabled
- Continue with Field Mapping Personnel & Training âMember Profileâ to Incident Management 'Personnel' and/or Syncing Incident Management 'Situation' to Incident Reporting steps
