Shutting Down a Channel

At the end of an event or incident you will 'Shutdown' a channel by pressing the power button on it.

ℹ️ NOTE: It is not possible to shut-down a channel in the mobile app.

To shutdown an incident channel:

  1. Access the the main page in the Incident Management account (Operations Center platform)
  2. Click on the Power icon next to the channel you wish to shut down

This will open a dialog screen with a prompt to select an option:

  • Create a new activity report - This will create a draft activity in our Incident Reporting product. If you have syncing between Operations Center and Incident Reporting set up, this will be the only option available to you. 
  • Generate a downloadable archive - This will create a single .zip file for you to download to your local computer or store on your corporate network before deleting the original (see Export Settings).
  • Delete data, do not save - If you were only testing and do not want a copy retained.
  • Decide later - We'll move it to the archived section of the list.
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