Assigning a Unique Identifier to an Incident
The unique identifiers in Incident Management allow you to quickly assign reference numbers to your Channels. Whenever you start a new channel, a reference number will be automatically added to the Situation Report based on the parameters specified in the Admin Area.
đ ACCESS LEVEL: Account Owner
â ī¸ ATTENTION: If you are syncing your Incident Management account to Incident Reporting contact the Help Desk at help@d4h.comand we will set up the unique identifier feature for you.
âšī¸ NOTE: If you have already created a reference template, you can change it by clicking Update ref sequences.
To add a reference template:
- Go to the Admin Area
- Expand Settings
- Select Preferences
- Input your reference template under Incidents > Incident Ref Template