D4H Alerting Getting Started Guide
Welcome to the D4H Alerting (Operations Center platform) Getting Started Guide!
D4H Alerting allows you to easily alert your team during emergency events or with everyday informational broadcasts. Send multi-channel group notifications, use customizable priority levels to trigger critical alerts, and quickly gather two-way responses from your personnel in real-time.
This guide will walk you through the essential features and functionalities of D4H Alerting.
For additional support and resources, check out the D4H Training Hub, where you’ll find videos, user guides, and tutorials to help you get the most out of Incident Reporting and other D4H products ➜ D4H Training Hub
Let’s get started!
- If visual learning is more your preference, dive into the YouTube Video Series first:
- Learn how to sign in to your D4H Alerting account and access your team's account.
- Learn how Multi Factor Authentication (MFA) adds an extra layer of security to your accounts and devices.
- Learn how to use Groups to organize personnel for alerting and incident response, send alerts to specific teams, and filter or import personnel into an incident channel.
- Learn how to rapidly send alerts to your team, from everyday informational updates to mission-critical alerts.
- Find out how to view a comprehensive record of past alerts and responses.
- Learn how to define alert urgency levels and trigger appropriate delivery channels for each type of alert.
- Find out how to create reusable alert templates for common scenarios.
- Explore how to provide recipients with predefined response options for efficient acknowledgment, polling, and action with.
- Learn how to send your message over multiple channels for the most effective reach.
- Discover our troubleshooting guide to help you resolve any critical alert issues.
- Explore the alert inbox and notifications functionalities of the Incident Management mobile app.