Reviewing Alert Responses

After sending an alert, you can track how recipients respond in real-time. You can see who has replied, view individual responses, check the audit log, and access a summary of delivery details, including message statuses and total credits used

Review responses on the Web

1. Open the Alerting product
2. Click on a Recent Alert: Under Recent Alerts, select the alert you want to review
3. Select a tab: Click Result to review individual responses or Delivery Report to see a summary of the alert
   1. Result tab: Click a response option and then the recipient’s name to see Recipient Overview for their responses or Log View for the audit log and link opens
   2. Delivery Report tab: View an exportable table with alert details, response percentage, message statuses, and total credits cost

4. You can stop accepting responses at any time by selecting the ⠇more options menu and clicking ✋ Stop Accepting Responses

Review responses from the Mobile app

1. Open the D4H Alerting app.
2. Tap the Alerting icon.
3. Under Recent Alerts, tap the alert you want to review.

4. View the responses received for the alert.