Reviewing Alert Responses

After sending an alert, you can track how recipients respond in real-time. You can see who has replied, view individual responses, check the audit log, and access a summary of delivery details, including message statuses and total credits used

1. Open the Alerting product
2. Click on a Recent Alert: Under Recent Alerts, select the alert you want to review
3. Select a tab: Click Result to review individual responses or Delivery Report to see a summary of the alert
   1. Result tab: Click a response option and then the recipient’s name to see Recipient Overview for their responses or Log View for the audit log and link opens
   2. Delivery Report tab: View an exportable table with alert details, response percentage, message statuses, and total credits cost

4. You can stop accepting responses at any time by selecting the ⠇more options menu and clicking ✋ Stop Accepting Responses