Managing and Assigning Groups

Groups help you organize personnel for alerting and incident response. They can be used to send alerts to defined groups of people and to filter and import personnel into an incident channel.

🔑 ACCESS LEVEL REQUIRED: Account Owner

⚠️ ATTENTION: If you have Two-Way Data Sync with Team Manager enabled, ensure the Groups match exactly in both systems.

  1. Go to the Admin Area
  2. Expand Collections
  3. Open Personnel
  4. Double-click into any personnel record
  5. Select Groups on the left
  6. Select Manage groups to edit existing groups or add new ones
    1. Type in a new Group name and select Add
    2. To edit an existing group name select the ✎ edit icon
  7. Select from the Assign a group dropdown to assign the group(s)
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