Setting up Single Sign-On

Single sign-on is an authentication session that permits a user to use the same set of login credentials they use at their organization to use when accessing their D4H Incident Management account.

⚠ī¸ ATTENTION: If you do not see SSO turned on in your account, please contact

Turn on SSO for account

🔑 ACCESS LEVEL: Account Owner

To set up SSO:

  1. Go to the Admin Area
  2. Expand Settings
  3. Select Single Sign-on
  4. Check the box next to Single Sign-On Enabled to enable it
  5. You will then see on screen the information that you need to input
  6. Fill this in and click Save at the bottom of the page

ℹī¸ NOTE: Once the integration has been set up, you will need to manually turn on SSO for each user in their profile

Turn on SSO for users

🔑 ACCESS LEVEL: Account Owner or Editor

⚠ī¸ ATTENTION: In order for SSO to work, the email address in a user's profile in Incident Management must match the email address on your network. 

⛔ī¸ DANGER: Once the below steps are complete the user will no longer be able to sign in with their original username and password.

To turn on SSO for each user:

  1. Go to the Admin Area
  2. Expand Collections
  3. Select Personnel
  4. Open a user's profile by double clicking
  5. Change the SSO drop down to Use SSO
  6. Click Save at the bottom of the page
  7. The next time the user signs in, they should press Sign-In with SSO when they go to sign-in

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