Setting up Single Sign-On
Single sign-on is an authentication session that permits a user to use the same set of login credentials they use at their organization to use when accessing their D4H Incident Management account.
â ī¸ ATTENTION: If you do not see SSO turned on in your account, please contact sales@d4h.com
Turn on SSO for account
đ ACCESS LEVEL: Account Owner
- Go to the Admin Area
- Expand Settings
- Select Single Sign-on
- Check the box next to Single Sign-On Enabled to enable it
- You will then see on screen the information that you need to input
- Fill this in and click Save at the bottom of the page
âšī¸ NOTE: Once the integration has been set up, you will need to manually turn on SSO for each user in their profile
Turn on SSO for users
đ ACCESS LEVEL: Account Owner or Editor
â ī¸ ATTENTION: In order for SSO to work, the email address in a user's profile in Incident Management must match the email address on your network.
âī¸ DANGER: Once the below steps are complete the user will no longer be able to sign in with their original username and password.
- Go to the Admin Area
- Expand Collections
- Select Personnel
- Open a user's profile by double clicking
- Change the SSO drop down to Use SSO
- Click Save at the bottom of the page
- The next time the user signs in, they should press Sign-In with SSO when they go to sign-in
