Accessing the Navigation Bar
The navigation bar allows users to access and update various information pertaining to their Incident Management and Alerting (Operations Center platform) accounts.
Navigating to Alerting/Incident Management
Use the menu on the left side to quickly switch between Alerting and Incident Management.
Help Center
Access help at your finger tips by clicking on the ? question mark icon in the top right hand corner.
🎁 What's New
Review any system wide changes that may impact the usage of our system and subscribe to email alerts.
? Help Center
- Answers: Be connected to Help Center articles, D4H's repository for informational and support articles relating to products. The top 5 recommended articles will display based on where you are in the products but you can also search using keywords.
- Ask: Get connected directly to one of our product experts via the D4H Help Desk.
🩺 System Diagnostics
See the complete system diagnostics article for more information.
ℹ️ Customer Identifier
This number is exclusive to your team account(s) and might be requested by the D4H Help Desk team for assistance. You can simply click on it to copy.
Inbox
Review any system wide notifications and alert Mobile app notifications (push) here by clicking on the inbox icon in the top right hand corner. This is also available in the D4H Incident Management mobile app.
Settings & Sign-out
User Settings
See the user settings article for more information.
Switch Organization
If you have access to multiple team accounts, you can use Switch Organization to go into another team's account.
Admin Area
See the admin area overview article for more information.
Sign-Out
Sign-out of your Operations Center account.