Completing System Diagnostics
System Diagnostics enables users to run a series of checks designed to identify problem areas within the system.
Client Status
A green checkmark icon indicates that the system is operating normally.
If you receive any other icon, it could mean the following:
- Your D4H Software may not be up to date. Try refreshing your browser to resolve this.
- You do not have sufficient internet connection and the data is currently being stored locally as the product is designed to have offline capabilities. The account will update once sufficient internet connection is established.
- You no longer have sufficient local storage on your device. Please note without sufficient storage you will not be able to store data via offline capabilities.
Server Status
Access the provided link to check the server status if you experience errors or if something seems off with the product. You can also subscribe to these notifications for real-time updates on server outages or issues that may be affecting performance.
Additional Diagnostic
For further diagnostic information, you can access additional tools and details as needed.
Sync Troubleshooting
If you're experiencing data anomalies (such as an error indicating missing data), you can attempt to re-synchronize your local data.
You can also synchronize your local data by logging out and then logging back into your D4H account.
See offline capability for more information.