Creating an Announcement

You can 'upgrade' a log post to an announcement that will be displayed prominently at the top of the window. This will also generate an email notification, a mobile push and a web notification to every user invited to the incident. You can do this in both channels and the Control Room.

ℹ️ NOTE: The header bar shows the most recent announcement only and clearing it only clear it for you. 

ℹ️ NOTE: It is not possible to create an announcement in the log in the mobile app.

⚠️ ATTENTION: Announcements added to the control room will only exist within the control room.

To create an announcement:

  1. Access the open Channel
  2. Post an update in the Log
  3. Hover over the post and select the 📢 bull horn icon
  4. The announcement will be displayed at the top of the channel until cleared 

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