Assigning a Channel Status
You can assign the status on your Situation Report to indicate the current status of your incident.
ℹ️ NOTE: You must configure the channel statuses first before you are able to assign.
WEB APP
To assign a channel status after you've already opened a channel:
- Access the incident channel
- Select on the Situation Report
- Update the Channel Status field
MOBILE APP
- Open the Incident Management mobile app
- Go to the incident channel
- To change the channel status in the mobile app click on No Status
- Choose the status from your configured statuses
- Click Save
