D4H Personnel & Training (Team Manager)

Sending a Message

🔑 ACCESS LEVEL REQUIRED: Editor or Owner (see Preventing Members from Sending Emails and Making Sent Messages Private)

ℹ️ NOTE: If you are interested in the D4H Alerting product, talk to our sales team today!

⚠️ ATTENTION:

If a member's name appears in red, this means the member does not have a valid email address and it must be updated in their Member Profile before you can send an email to them
Using the "On-Call" quick-add list for a group will only include its operational members

Sending a Message from the Comms Module

Go to Logistics > Communications
Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page (Voice and Text depend on your provider)
Select the recipients you'd like to send the message to;
1. Choose individual members from the Members dropdown (You may also select by type of member - Member Status)
2. Choose groups of members from the Groups dropdown (You may also select from On-Call members if you're using this feature)
Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
Click Send Message
A notification will pop up indicating the amount of messages being sent and what channels they are being sent by

🔑 NOTE: The quick-communication function is only available in "Status & Chronologically" group by options.

Access the module you wish to send a message from:
1. Example; if you wish to send a message to your Activity Attendees, you would open that Activity
2. Example; if you wish to send a message to a Group, you would open that Group
Click on the antenna icon next to the members you want to send a message to, e.g. Unconfirmed Attendees
Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page. (Voice and Text depend on your provider)
The recipient list will populate automatically, but feel free to select additional recipients if necessary;
1. Choose individual members from the Members dropdown (You may also select by type of member - Member Status)
2. Choose groups of members from the Groups dropdown (You may also select from On-Call members if you're using this feature)
Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
Click Send Message
A notification will pop up indicating the amount of messages being sent and what channels they are being sent by