Sending a Message

🔑ACCESS LEVEL: Editor or Owner (see Preventing Members from Sending Emails to adjust who within your organization can send communications) .

⚠️ ATTENTION: If a member's name appears in red, this means the member does not have a valid email address and it must be updated in their Member Profile before you can send an email to them.

Sending a Message from the Comms Module

ℹ️ NOTE: Recipients can be chosen by group, a type of member (e.g. all operational members), individually or any combination of these. For example, the Hazmat team may be required at an exercise and a non-operational team member who has an administration function may be required to attend and document the exercise.

  1. Go to LogisticsCommunications
  2. Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page. (Voice and Text depend on your provider)
  3. Choose the recipients to whom you would like to send the message
  4. Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
  5. Click Send Message
  6. A notification will pop up indicating the amount of messages being sent and what channels they are being sent by

Sending a Message from the other Modules

  1. Access the module you wish to send a message from:
    1. Example; if you wish to send a message to your Activity Attendees, you would open that Activity
    2. Example; if you wish to send a message to a Group, you would open that Group
  2. Click on the antenna icon next to the members you want to send a message to, e.g. Unconfirmed Attendees
  3. Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page. (Voice and Text depend on your provider)
  4. The recipient list will populate automatically but update the list if needed
  5. Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
  6. Click Send Message
  7. A notification will pop up indicating the amount of messages being sent and what channels they are being sent by
Activity Attendee Message Example
Group Message Example
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