Sending a Message
🔑ACCESS LEVEL: Editor or Owner (see Preventing Members from Sending Emails to adjust who within your organization can send communications) .
⚠️ ATTENTION: If a member's name appears in red, this means the member does not have a valid email address and it must be updated in their Member Profile before you can send an email to them.
Sending a Message from the Comms Module
ℹ️ NOTE: Recipients can be chosen by group, a type of member (e.g. all operational members), individually or any combination of these. For example, the Hazmat team may be required at an exercise and a non-operational team member who has an administration function may be required to attend and document the exercise.
- Go to Logistics > Communications
- Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page. (Voice and Text depend on your provider)
- Choose the recipients to whom you would like to send the message
- Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
- Click Send Message
- A notification will pop up indicating the amount of messages being sent and what channels they are being sent by
Sending a Message from the other Modules
- Access the module you wish to send a message from:
- Click on the antenna icon next to the members you want to send a message to, e.g. Unconfirmed Attendees
- Select the relevant channels (Email, Voice*, or Text Message*) which are listed near the top of the Send Message page. (Voice and Text depend on your provider)
- The recipient list will populate automatically but update the list if needed
- Type your message in the box (If only the email channel is chosen, there will be the option to enter a Subject also)
- Click Send Message
- A notification will pop up indicating the amount of messages being sent and what channels they are being sent by
