Changing Member Statuses

Member statuses serve distinct functions within D4H in relation to your members on your team. You can modify these statuses at any time to update a member's functionality.

ℹī¸ NOTE: It is also possible to customize your member statuses.

⚠ī¸ ATTENTION: We recommend against deleting members; instead, we suggest moving them to the retired status. This ensures that you won't lose any associated data.

Member Status Descriptions:

  • Operational is the status for all of your trained members. These members are considered part of your response team.
  • Non-Operational is the status for members who assist behind the scenes such as administrators. This status can also be used for members whom are off-duty for an extended period of time or are Probationary.
  • Retired is the status for members of your team that have retired. If a member is moved to this status their access is also removed. See retirement reasons
  • Observer is the status for members that can be given permission to sign into a team but will never appear in attendance lists, will never get email alerts and will never get a weekly briefing. They will only have access to log in and view the same data as an individual with member permission level without being included in the day-to-day administration of your team.

Changing Member Statuses

🔑 ACCESS LEVEL REQUIRED: Owner or Editor

ℹī¸ NOTE: If you are changing the status of a member to Retired, ensure you have removed all the equipment items issued to them first (you can configure equipment retired reasons as well)

  1. Go to Planning > Members
  2. Open the Member's Profile
  3. Click Update Details
  4. Update the Status in the dropdown
  5. Select Finished

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