A Better Way to Sign-In

Activate your new D4H sign-in experience, which provides a seamless single sign-on access to all D4H products in your region.

Beneficial factors with activating your new D4H sign-in experience:

• One username & password for all D4H Products
• D4H can now support SAML across all D4H products (additional cost)
• D4H can now have multi-factor authentication across all D4H products (included as standard)
• Improved security overall

WEB APP

If you see the A Better Way to Sign-In button in your account or have received a popup window prompting activation, begin the process by following these steps.

1. Select the A Better Way to Sign-In at the top right of the account

2. Or select Activate within the A Better Way to Sign-In popup, if prompted

3. Click Activate Now

4. Your email address should be pre-filled into the Enter you Email box
5. Select the box next to I would like to receive emails from D4H with tips & tricks, updates an other news to sign up for these notifications
6. Click Sign Up
7. You will receive an email with a code to input, you may want to check your Spam folder if it's not in your inbox within a few minutes
8. Enter the received code
9. Select Next
10. Create your new password
11. Click Next
12. Secure your Account through a 2-Step Verification method;
    1. Select one of the options and click into Next (you can opt-out by selecting Skip for now)

    2. 

13. Link your Account to share the same sign in across all D4H products;
    1. If you have another D4H product account with a matching email address, the system will automatically identify it and present the account for you to choose.
    2. Click Next
14. Once the migration is successfully completed, you will receive a User Account Setup Complete message
15. Please be aware that from this point forward, you must use your new credentials for signing in. Your previous username and password will no longer grant you access.

MOBILE APP

If you see the A Better Way to Sign-In button in your account or have received a popup window prompting activation, begin the process by following these steps.

1. Sign into the applicable mobile application
2. Either click on the ☰ menu at the top left
   1. Select A Better Way to Sign-In button
3. Or if you receive a pop up message, select Activate to proceed
4. Select Activate Now
5. Your email address should be pre-filled into the Enter you Email box
6. Select the box next to I would like to receive emails from D4H with tips & tricks, updates an other news to sign up for these notifications
7. Click Sign Up
8. You will receive an email with a code to input, you may want to check your Spam folder if it's not in your inbox within a few minutes
9. Enter the received code
10. Select Next
11. Create your new password
12. Click Next
13. Secure your Account through a 2-Step Verification method;
    1. Select one of the options and click into Next (you can opt-out by selecting Skip for now)
14. Link your Account to share the same sign in across all D4H products;
    1. If you have another D4H product account with a matching email address, the system will automatically identify it and present the account for you to choose.
    2. Click Next
15. Once the migration is successfully completed, you will receive a User Account Setup Complete message
16. Please be aware that from this point forward, you must use your new credentials for signing in. Your previous username and password will no longer grant you access.

Elevate your Sign-In Experience for SAML/SSO

If your team already utilizes SAML/SSO, please contact the Help Desk for assistance in configuring it.

If you're interested in implementing SAML/SSO, which is billed as a premium feature, reach out to our sales team today!