Customizing Member Statuses
Tailor your member statuses by customizing labels within the built-in Member Statuses field. This customization provides a more detailed and granular representation of the reasons behind each status.
đ ACCESS LEVEL REQUIRED: Owner
Operational, Non-Operational Statuses
âšī¸ NOTE: Support members who do respond to incidents, and thus need to be on-call, should be classified as "operational", even if they are not considered responders.
Use custom member statuses to distinguish responders from deployable support members.
Use non-operational for those who do not need to (or cannot, such as trainees) respond to incidents.
- Go to Team Settings
- Scroll to Modules click on Members
- Type in a New Status and click Add New
- Continue to Add New until you have listed all of the desired statuses
- To update existing Customized Member Statuses click on Edit Status next to the status you are updating
- Click Save Changes on the bottom right of the screen
Retirement Reasons
You have the option to customize and include a secondary reason within the Retired Member Status.
- Go to Team Settings
- Scroll to Modules click on Members
- Type in Retirement Reason and click Add New
- Continue to Add New until you have listed all of the valid Retirement Reasons
- To update existing Retirement Reasons click on Edit next to the reason you are updating
- Click Save Changes on the bottom right of the screen
