API FAQs

Welcome to our Inspections Frequently Asked Questions page. Whether you're a new customer looking for information or a returning customer seeking clarification, we're here to help you get the most out of your experience with us.

Browse through our FAQs to find the information you need, and if you can't find what you're looking for, please don't hesitate to reach out to our Help Desk for further assistance.

Q - I'm trying to use the API to pull of lists of team members who hold certain qualifications but I'm receiving the following error message;

“statusCode”: 401,

“error”: “Unauthorized”,

“message”: “Missing authentication”,

“meta”: {

"Reference”: “b39206aaa………….”

A - Make sure to include the -H before the "Auth… in your command. The header containing your token isn't being sent; it requires -H "Auth...".

If you are using the command line something like https://httpyac.github.io/ would be better than curl, with something like https://jqplay.org/ to read the results - or https://insomnia.rest/ for a desktop.

Q - Can you include field Y or Z to be returned/edited through the API?

A - No. Please wait for the v3. The v2 API is now in security-only maintenance phase and will not receive any additions. V3 should cover much more data.