Changing On/Off-Call Default

You can change the account default setting for your team's call planner.

ℹ️ NOTE: The built-in default setting in your account will be On-Call. 

To change this to off-call:

  1. Go to Operations > On-Call Planner
  2. Select Defaults
  3. Change the Default Status to Off-Call
  4. Click Save Changes at the bottom of the page

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