Updating On/Off-Call Period

Your personnel can mark themselves on-call and off-call through our mobile app or through the web application. The on-call planner helps you to monitor available resources day-by-day and set required levels of Team Members or Qualifications to ensure the right complement of skills are always available on-call and ready to respond.

You can also export On-Call Planner records using either the ‘On Call Planner’ or ‘On Call Planner (Grouped by Member)’ options in Custom Reports. These reports are available at both the single team level and organization-wide.

WEB APP

There are two ways to update your on/off call period in the web application.

Option 01

Select the +Add On-Call or +Add Off-Call button from the dashboard. The button will depend on what default is set in your teams account
From here you can fill in the date, duration and further details of your on / off call period
You can also select Add Another Date in order create and repeat schedules like a 4x10
You may also select a Custom Repeats option or choose from one of the built-in choices
Select yourself from the Personnel drop down menu
Click Save Changes