Unblocking Users
A user will be blocked in D4H Incident Management if they exceed the number of available log in attempts.
This article is for administrators who need to unblock a member from Incident Management.
🔑 ACCESS LEVEL: Account Owner or Editor
To unblock a user as an admin:
- Go to the Admin Area
- Select Collections
- Click on Personnel
- Click on the name of the user that is blocked
- Select unblock user
To increase or decrease the number of attempts a user can make:
- Go to the Admin Area
- Click on Settings
- Type a number into the field labeled 'Allowed login attempts after which the user account is locked'