Merging Multiple Team Accounts

If you are unable to see an account you have access to after logging into your D4H account this may be because you have two separate usernames and passwords.

This articles reviews how to merge multiple usernames to one username and password to access the multiple teams you have access to.  

ℹ️ NOTE: This article applies to the products D4H Personnel & Training, Equipment Management, and Incident Reporting

Merging Accounts

If you are a member of multiple teams, you can merge them allowing you to use single sign on credentials.

⚠️ ATTENTION: It will not be possible to merge your accounts if they are on different servers.

ℹ️ NOTE: If you do not have your team's unique URL, click here and select the applicable server then product.

To merge accounts:

  1. Sign into the account you wish to keep the sign in for
  2. Click on the D4H logo at the top left of the dashboard
  3. This will take you to a screen that allows you to have a single sign in for multiple accounts. Select the Merge Accounts icon near your username then follow the instructions
  4. Signing in will become a whole lot easier! - Just click the D4H logo when you wish to change account.

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