Adding Mass Notification Providers

To add a Mass Notification provider to your Incident Management account (Operations Center platform). 

🔑 ACCESS LEVEL: Account Owner

ℹ️ NOTE: Once you have set up your provider, you can then create your Mass Notification Templates.

To do this:

  1. Go to the Admin Area
  2. Expand Settings
  3. Select Mass Notifications
  4. Select the provider you want to add from the drop down


⚠️ ATTENTION: If you receive an error message after entering your Everbridge Username and Password and clicking Next>, you will need to reach out to Everbridge for assistance. This is likely due to an issue with your Everbridge login credentials.

  1. Click on Setup Everbridge Integration
  2. You will need to enter your Everbridge username and password
  3. Click Next> and follow the prompts on screen

World Text

Enter your World Text account ID and API key.

Email Configuration

  1. Enter the 'Reply-To' email address and the email 'Sender' name
  2. To set a custom 'from' address you must contact, otherwise leave this field empty
  3. Click Save

Singlewire InformaCast

⚠️ ATTENTION: To obtain a key please refer to the official documentation.

  1. Enter your Token
  2. Click Save

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